Wednesday, March 30, 2011

Early on in my mortgage origination career, I met a gentleman, who today is a very good friend of mine, who coincidentally started his mortgage career around the same time I did.  We became fast friends and because of the lack of training and support at that time within the Mortgage industry, we ended up working together to help mentor each other to grow and learn more about the mortgage business. In fact, I would recommend having a colleague you can lean on for support no matter how long you have been in the business, especially in this challenging market.  From that support, it’s amazing how many marketing ideas, sales techniques, and loan solutions come from hours of discussions and synergizing. 

This colleague of mine, also love to invested in the stock market. Now, with me coming out of a family business after 16 years and into a new profession, I was clueless on how the financial sector worked.  He would come in and say you have to take a look at investing in this certain company.  I would return his statement with a question.   “What makes that company so great and why I would invest my time and money into them”?  After he had analyzed the company and did his research, he then proceeded to let me know about the products and service they provide, the systems they have in place, the growth strategies they have developed, the public perception, the ownership, and etc…..  Then it hit me like the Running of the Bulls in Pamplona! (Now, I have not experienced that in my life, but it’s on the bucket list) I asked myself “why am I not running my personal mortgage business like a major corporation that offers a stock.  My thought was that people can invest in me and the services I bring to the community. I started to analyze every detail of my business. For example:

  • What products and services do I offer that would make me unique in the market place. (Unique Selling Proposition)
  • What systems do I have in place to create new sales opportunities while maintaining my current clients as well as my current list of relationships?
  • What plan do I have in place to create strategies and activities to meet my goals and objectives?  (another shameless plug for my “Check Up From the Neck Up”)
  • What Value do I bring to my referral partners and business to business relationships?
  • How could I get my clients to buy into my stock and then tell their relationships about what a great return on investment they had through the products and services I had provided during their transaction? 
As soon as I was able to answer these important questions, I adopted the Stock Market philosophy  and my business started to flourish!   My goal was to be the E.F. Hutton of the mortgage business. “When E.F. Hutton talks, people listen” (The 40+ year old club may get a chuckle out that one)

So then the question I ask you; Is your stock rising?  

Again, remember to keep a Positive Market Mindset!

Thursday, March 10, 2011

Working Through Your Strengths


I have made a few discoveries along the way over the last 10 years in working with realtors and loan originators in helping develop and grow their businesses.

1.) Having a database that is non-functional.
Meaning that their list of relationships and past clients are sitting on a shelf collecting dust (Trust me, there was a time in my career where my list of relationships collect RUST, not Dust!)

2.) Not knowing what makes up their personal strengths.

I have presented my seminar “Check up From the Neck Up”, a growth and development seminar, for many loan originators and realtors. In one section of the presentation, we walk through what is called a S.W.O.T Analysis.  Strengths, Weakness (I like to call challenges) Opportunities, and Threats.  Two major things stood out when doing this exercise. One, I would ask the group about their strengths, the room went silent and all I could hear was the sound of crickets!  Two, as we discussed the weaknesses, the answers came back at me like misquotes on a late summer night. (Yes we will get to the warmth of summer!)

The realty is that we know more about our weakness than our strengths.  As industry professionals we need our mindset to change when it comes to this topic.  The best thing that happened to me in my business is utilizing the book “Now Discover Your Strengths”. There are many other strength finder books on the market, but this one was right for me.  Here are the strengths that I discovered about myself.

Communication
Includer
Ideation
Positivity
Developer

In the book they have descriptions of each of the strengths.  I have digested the information over time and I found it to be very accurate.  I put my strengths to work when it came to business planning, sales, training, and any other area of work and life.  I always keep my strengths top of mind and it has changed and grown my business immensely!   I always say.” A business plan and,your work, is not what you do, but who you are! 

So the question I ask you; are you working through your strengths? 

Don’t forget to have a Positive Market Mindset!

Monday, February 21, 2011

Cure The Fear!!!!

Here we go!  Spring Market is right upon us, and as a former loan originator, I was very excited about the spring real estate market.  It was a phenomenal time to to build new relationships with realtor's and other business to business  relationships. I accomplished this by visiting open houses during the weekend, working the Minnesota parade of homes, attending networking events, and getting involved with the local real estate trade associations.
  
On the other hand, rewind a few months back and I can tell you my feelings were much different.   And in today's real estate market and you may have the same feelings!  The feeling I am referring to is the feeling of "where is the next deal going to come from?"  "What am i going to do?" "How am I going to make the income for next month"? Having that in your mindset creates a whole lot of fear and anxiety!!! Trust me, I was the master at creating fear and anxiety.  I even think I invented it, that's how much I worried! One day I got to the point where the fear and anxiety took over my business and I found myself paralyzed from creating new business.  Let me fill you in on a little secret!  Next month has not arrived yet.  In fact tomorrow has not arrived yet!  I was so worried about the future that I was not committed and focused on what I can control today. 


So you may be asking "what is the cure for the fear"  Simple; Lead Generation and Activity!  Period.  


Here are some tips that helped me in Curing my fear!  
  • Create  a plan of attack when it comes to daily activity and Identify what types of Lead Generation activities you are going to do! (See Prior Blog, "Quickest way to Generate a Viable lead"). e.g Call through list of relationships, make contact with your business to business clients, past clients, etc....  
  • Utilize your led generation time well.  Create a mindset of Dollar Productive Time (DPT).  Make sure the activities that you are doing are going to yield in leads that will transition into Income! 
  • Set your Activity goals on a daily basis!   How many calls are you going to make? how many contacts are you going to add to your list of relationships on a weekly basis?  how many personal notes are you going to write?  marketing campaign etc......  
  • Most of all, have a positive mindset when making your calls.  Someone has to write the mortgage, Sell the property, help with the buyers, and close the transaction!  Why can't it be you?????   It will be you!!!!! A toxic mindset will destroy your business.  
Listen, I know that phone can look as big as the Grand Canyon when your about to lead generate, but the anxiety level and guilt only gets worse if you don't make the calls!   What's the worst your contacts are going to say?  No! Then move on and have an attitude of, "their loss"!!!!!   

Fact of the matter is, if at this moment, you are reading this blog, it may mean that you are still in the business and already made it through the tougher times.  Congrats!   We are almost there for a great change in the Real Estate market! Stay consistent, heighten your lead generation activity, be patient, and most of all, have that Positive Market Mindset!   That will Cure the Fear!  



Thursday, February 10, 2011

Quickest Way to Generate a Viable Lead!

Here we are already into the 2nd month of 2011 and the spring market is right upon us.  As a Realtor or Loan Originator, what activities are you doing to gear up and generate a viable lead for the spring market?

Here could be the answer!  

The fastest way to generate a lead now is through your list of relationships, or what most of us know in the business as a database.  Through my years of sales training, consulting, and loan origination, the most under utilized tool a sales professional has is their current list of relationships (Database).  In the real estate business we can get caught up in searching for where the next deal is coming from.  We start looking at purchasing leads, hitting up real estate agents, loan officers, or looking for the next magical system that will take us to the next level in our career.  Don’t get me wrong, these are viable activities and necessary to conduct business, but there is also nothing like working by referral! 

Tips on calling your list of relationships! 

  • Make sure you have a viable database management system.  (if you don’t, ask me how)
  • Call through each person on your database and gauge their willingness to refer you?  Qualify them.
  • Just engage in conversation.  Be natural!  Begin calling clients you have already done business with in the past.  They will welcome your call and it will be great to reconnect.  It’s also a confidence booster. 
  • Remember, your database is not about quantity, but about quality.  Make your clients work for you! 

These are a few tips to get you started!  Good luck, stay consistent, and have a positive market mindset.